IT support should be simple, predictable and genuinely helpful. Rather than several invoices from different vendors, we bundle support, monitoring, maintenance and licensing into one clear monthly fee. No surprises, no hidden extras, nobody to chase.

IT With You is based in Sydney and looks after businesses across NSW, and we build every arrangement security first. Monitoring, patching and phishing resistant MFA are part of the standard service rather than an upgrade offered to you later, because the cheapest problem to deal with is the one that never happens.

What Good IT Support Looks Like

From First Call to Fully Supported

Four steps from your first conversation with IT With You to being fully supported, so you always know what happens next.

Assess

Step 1

We get to know your setup properly. Systems, devices, licences, backups and the security controls you have today. We also come onsite to meet your team and see your network and server equipment.

Remediate

Step 2

Before you join us we bring your environment up to our security baseline, a standardised set of controls built on industry best practice. It is straightforward work, and it means less risk for you and simpler, faster support from then on.

Onboard

Step 3

Next we welcome you onto our monitoring, patching and help desk systems, set up your people and note down how your business actually works, all planned around your week.

Go live

Step 4

From here you are in good hands. Proactive monitoring, a friendly local help desk and people who already know your setup, catching most problems before your team notices them.

What is included

Frequently Asked Questions

How is this different from calling someone when something breaks?

The break and fix model only makes money when things go wrong, so there is little incentive to prevent problems. Managed services flips that. We are paid to keep everything running, so it is in our interest to stop issues before they start. It is more predictable for you and far less disruptive.

Is managed IT worth it for a smaller business?

Often more so. A larger business can afford in house IT staff. A smaller one usually cannot, yet depends on its technology just as heavily. Managed services gives you a full team and proper systems for a fraction of the cost of hiring, with no gaps when someone is on leave.

What does it cost, and is it predictable?

It is a set monthly fee based on your size and what you need, bundled into one invoice rather than surprise bills. The point is predictability. You know what you are paying, and it covers the support, monitoring and maintenance your business relies on.

We already have an IT provider. Won't switching be difficult?

It’s easier than most people expect. We do the legwork in the transition, liaising with your current provider, gathering documentation, and setting up your environment before anything changes for your team. What’s needed from you is simple: your staff start contacting our help desk instead of your old provider’s, and you pay us instead of them. That’s it. We handle everything else and keep the disruption to a minimum.

Our Location
Sydney, NSW, Australia
Our Phone Number
1300 119 246
Connect With Us
Follow us on Linkedin
Business Hours
Monday to Friday: 8 AM to 5 PM

Contact IT With You for a no obligation chat

Contact IT With You for a no obligation chat