Cloud Data Backup
Fully managed backups, keeping your business data safe and recoverable.
Protect your data. Preserve your business
Microsoft 365 is not a backup solution, despite what many Australian businesses assume. Microsoft provides limited retention for deleted items, typically 30 to 93 days, and even where version history exists it typically holds only 500 versions per file, not enough for actively edited documents. Accidental deletions happen constantly, and once retention periods expire, that data is gone permanently. Ransomware poses an even greater risk. Attackers cannot directly encrypt files stored in Microsoft’s cloud, but they compromise accounts and sync encrypted files from infected devices, or abuse versioning to push clean file versions out of recovery range before an attack is even discovered. On premises servers and NAS devices face greater exposure again, sitting inside your network perimeter where ransomware spreads freely, often encrypting backups stored on the same systems.
Microsoft’s service level agreement explicitly states they are not responsible for data loss, whether it occurs in Microsoft 365, on local servers, or on NAS storage, backup responsibility sits entirely with you. Proper third party backup creates immutable copies stored independently from production systems, copies that cannot be deleted by a compromised admin account and are not subject to Microsoft’s retention limits. Our Cloud Data Backup service provides independent, immutable backups of Microsoft 365, on premises servers, and NAS storage, all stored in Sydney, Australia, so when data loss occurs you restore from clean backups within minutes to hours depending on volume.
Common Data Loss Scenarios We Protect Against
Accidental Deletion and Insider Sabotage
Employees delete emails, files, or entire folders thinking they are no longer needed, only for that information to become critical months later for legal matters, regulatory audits, or customer disputes, by which point Microsoft’s retention window has already expired. Departing employees with administrative access can go further, deleting mailboxes, SharePoint sites, or critical files before leaving, sometimes weeks in advance to avoid detection, with the damage often going unnoticed until the person is gone and the data is needed.
Ransomware and Malware Attacks
Ransomware attacks targeting Microsoft 365 are increasing because attackers know businesses assume their cloud data is automatically protected. Attackers compromise credentials through phishing, then sync encrypted files from infected devices to OneDrive or abuse Microsoft 365 APIs directly. Large scale attacks can exceed Microsoft’s 500 version history limit or run slowly enough that clean versions age out before discovery, so independent backups provide the only guaranteed clean recovery point.
Hardware Failures and Natural Disasters
On premises servers and NAS devices face physical risks Microsoft 365 does not, including hard drive failures, power surges, and hardware degradation, as well as natural disasters like fires, floods, and severe weather. Australian businesses face particular exposure to bushfires and flooding that can destroy an entire office and everything in it, and without offsite backup stored independently from local infrastructure, that means total data loss.
What Proper Cloud Backup Actually Delivers
Comprehensive Coverage and Granular Recovery
We back up Exchange Online emails, calendars, and contacts, SharePoint sites, document libraries, and metadata, OneDrive folders and sharing configurations, and Teams conversations, files, and channel configurations, so a restoration recovers complete functionality rather than partial data. Individual items like a single email or file restore within minutes through our web portal, while larger restorations bring back entire mailboxes, site collections, or OneDrive accounts with folders, permissions, and settings intact.
Immutable Storage and Point in Time Recovery
Backups are stored in immutable format that even a compromised Global Administrator account cannot delete or modify, and that ransomware spreading through your network cannot reach, since it lives in separate infrastructure entirely. Multiple backup versions are retained, providing point in time recovery to a date before an attack or corruption occurred, so when an incident is discovered weeks later you can still restore from a version captured before it started.
Australian Storage and Automated Protection
All backup data is stored in Sydney, Australia, satisfying data residency obligations and supporting SOC 2 Type II and ISO 27001 compliance requirements, with faster recovery since data never has to traverse international links. Backups run automatically at regular intervals with no manual intervention, and automated monitoring alerts us immediately if a backup fails, so it gets resolved before the next scheduled cycle.
No. Microsoft provides limited retention for deleted items, typically 30 to 93 days, and their service level agreement explicitly states they are not responsible for data loss. Backup responsibility sits entirely with you, whether your data lives in Microsoft 365, on local servers, or on NAS storage.
Individual items like emails or files typically restore within minutes through our web portal. Entire mailbox restorations take one to four hours depending on size and data volume, and SharePoint site collections restore based on size, with most completing within several hours.
We test backup integrity quarterly by performing actual test restorations to verify data is recoverable, complete, and uncorrupted. Many businesses only discover their backups do not work when they desperately need them during a real emergency, we make sure yours work before that happens.
Both. Our Cloud Data Backup service provides independent, immutable backups of Microsoft 365, on premises servers, and NAS storage, all stored in Sydney, Australia.
No. Backups are stored in immutable format in infrastructure separate from your production environment, so even a compromised Global Administrator account or ransomware spreading through your network cannot reach, delete, or modify them.
Related Services
Microsoft Defender Deployment
Zero Trust Assessments
Microsoft 365 Security Management
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