IT Support for Strata and Property Management

Protecting owner records, trust account data and the systems you answer for.

Strata and property managers look after money and personal information that belongs to other people. Owner registers, trust account details, maintenance histories and levy notices all sit in systems that have to be available, accurate and defensible if anyone asks to see them.

Where Strata and Property Managers Are Most Exposed

We support strata and property managers with layered email security and Microsoft Defender that reduce the payment redirection attempts this industry attracts, identity and access controls so a portfolio changing hands does not mean access changing hands, and backup with tested restores so owner records and trust account history are there when someone asks for them.

Average Microsoft Secure Score

Without us 0%
With us 0%

The Secure Score we build every client environment to reach.

Frequently Asked Questions

How do you reduce the risk of payment redirection fraud?

Layered email security and phishing resistant MFA stop most attempts before anyone sees them, and we configure email authentication so criminals cannot send messages that appear to come from your agency. The remaining risk is process rather than technology, and we will tell you honestly where that line sits.

We hold trust account and owner data. How is that protected?

Access is limited to the people who need it, every device that touches it is managed and encrypted, and backups are tested so the data comes back if something goes wrong. If you are ever asked to demonstrate that, you have something to show.

We run StrataMaster, PropertyMe or similar. Do you support those?

We look after the environment those systems depend on, which is usually where the trouble actually is: the server or hosting they sit on, the database, backups, printing and the devices your team uses to reach them. We work alongside your software vendor rather than replacing them, and we will deal with their support desk on your behalf when something needs escalating.

How long do we need to keep records, and can you handle that?

Yes. We set retention to match the obligations you work to and keep the backups tested rather than assumed, so the records are genuinely recoverable rather than simply present.

What visibility do we get into our environment?

You get real time access to everything through our client portal. That includes all open and closed support tickets, patching status, invoices and billing history, every device and its compliance status, and a live project tracker for any in flight projects we’re running for you. Most IT providers give little to no visibility, or send a basic report after the fact. We believe in open transparency, so you always know exactly where things stand without having to ask.

We already have an IT provider. Won't switching be difficult?

It’s a lot easier than you think. We do all the legwork in the transition, liaising with your current provider, gathering documentation, and setting up your environment before anything changes for your team. What’s required on your end is simple: your staff start contacting our help desk instead of your old provider’s, and you pay us instead of them. That’s it. Our team handles everything else and makes the process seamless.

Tired of Wondering if Your IT is Set Up Right?

Book a 30 minute discovery call. We’ll talk through your business, your current setup, and where you’d like to be. You’ll walk away with a clearer idea of what’s working, what’s vulnerable, and what to do next.

Book a 30 Minute Discovery Call