Unpatched software is one of the most common ways attackers breach businesses. A critical security vulnerability gets discovered in Windows or popular applications. Microsoft or the vendor releases a patch. Businesses that apply the patch quickly stay protected. Businesses that delay or miss the patch become targets. The 2017 WannaCry ransomware attack exploited a Windows vulnerability that had been patched two months earlier, affecting only organisations that hadn’t applied updates.

Our Comprehensive Patch Management service ensures your systems receive security updates promptly and reliably. We monitor for new patches, test them for compatibility issues, deploy them systematically across your environment, and verify successful installation. Critical security patches get deployed within 48 hours of release. Routine updates get scheduled during maintenance windows to minimise disruption. You maintain security without users experiencing unexpected reboots or application problems.

Why Patch Management Matters

Effective patch management protects against known vulnerabilities while supporting compliance frameworks important to Australian businesses.

Protection Against Cyber Threats

Unpatched systems remain one of the leading causes of cyber incidents across Australian businesses. Regular, managed patching closes known security gaps and protects against malware, ransomware, and emerging exploits.

Compliance with Australian Standards

Many Australian regulatory frameworks and cyber security guidelines require timely patching of operating systems and applications. Proactive patch management helps your business meet compliance obligations and reduce operational and legal risk.

Zero Trust & Device Health

In a Zero Trust security model, only secure and compliant devices are permitted access to business systems. Automated patch management ensures devices remain healthy, trusted, and continuously compliant.

ASD Essential Eight Alignment

The Australian Cyber Security Centre’s Essential Eight framework identifies patching applications and operating systems as core controls for cyber resilience. Consistent patching is critical for achieving higher Essential Eight maturity levels and protecting against targeted attacks.

Our Patch Management Process

Automated Patch Deployment

We schedule and deploy updates for Windows, macOS, and key third-party applications minimising disruption and ensuring full coverage.

Vulnerability Monitoring

Our systems continuously monitor for missing patches and known vulnerabilities, and they alert us to any gaps before those gaps develop into risks.

Reporting & Compliance

You receive regular reports showing patch status and compliance across your fleet, helping you stay audit-ready and informed.

Custom Scheduling

We work with you to schedule updates at times that minimise impact on your business operations.

User-Friendly Reboot Management

We clearly communicate reboot windows in advance, so users no longer experience unexpected restarts during meetings or while working on critical tasks. As a result, interruptions are eliminated.

Third-Party Application Coverage

Beyond operating systems, we patch popular third-party apps like browsers, PDF readers, and productivity tools to close hidden security gaps.

Why Choose I.T. With You?

Proactive, not reactive

We don’t wait for a breach to act, we keep your systems secure by default.

One Monthly Invoice

We bundle all patch management and support into a single, easy-to-manage bill.

Aligned with best practice

Our approach supports Zero Trust and ASD Essential Eight maturity, helping you meet both security and compliance goals.

At I.T. With You, comprehensive patch management keeps your systems secure and compliant.

Vulnerability Assessment – We evaluate your current patch status, identify systems with missing updates, and assess your patching processes against [Essential Eight] and [Zero Trust] requirements.
Automated Patch Deployment – We configure and manage automated patching for Windows, macOS, and third-party applications through [Microsoft Intune] and enterprise patch management tools, with testing and staged rollouts to prevent disruption.
Compliance Aligned Scheduling – Critical security patches deploy within timeframes aligned to your compliance requirements (Essential Eight maturity levels, cyber insurance, or industry regulations), while routine updates happen during scheduled maintenance windows.
Continuous Monitoring and Reporting – We monitor patch status across your device fleet continuously, alerting on missing updates and providing monthly compliance reports showing patch coverage and vulnerability status.

From initial assessment through ongoing patch deployment, we keep your systems secure and compliant while minimising disruption to your business operations.

Ready to get started or need more information? Contact us today.

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