Modern Device Management (MDM)

Effortless Device Management with Microsoft Intune keeping your Windows, Mac, and mobile devices safe and fully up to date

The Challenge of Managing Modern Workforces

Your new hire’s laptop needs configuring. Your IT person spends three hours installing applications, setting security policies, and joining it to the domain. Meanwhile, a sales rep in Brisbane just reported their laptop stolen, and you’re not sure if company data has been wiped. An executive wants to use their MacBook for work, but your current tools only manage Windows properly.

Microsoft Intune gives IT teams a single dashboard to manage every device in your organisation, whether that device is in your Sydney office, a home office in Perth, or a coffee shop in Melbourne. You can see which devices are compliant, deploy security updates within hours instead of weeks, and remotely lock or wipe lost devices from anywhere. No VPN required, no servers to maintain, and no physical access needed.

At IT With You, we help Australian organisations transition to Microsoft Intune based Modern Device Management. This ensures every device is compliant, protected, and easy to manage, regardless of location.

Key Capabilities of Microsoft Intune

Cloud-native management for Windows, macOS, iOS, and Android

Real-time compliance monitoring and remote actions (e.g. wipe, lock, reset)

Zero-touch provisioning with Windows Autopilot streamlines onboarding with consistent, policy-driven device builds

Seamless integration with Microsoft 365, Defender, and Entra ID

Intune manages devices across all major platforms through a single interface. Your IT team doesn’t need separate tools for Windows, macOS, iOS, and Android, each with different dashboards, policies, and reporting systems. This means consistent security policies across your entire organisation, unified reporting that shows your complete device landscape, and significantly less training required for your staff. When a new policy needs deploying or a security issue needs investigating, your team works from one console instead of logging into multiple systems. Compliance monitoring runs continuously in the background. Intune checks every enrolled device regularly, comparing its actual state against your defined policies. If a user disables BitLocker encryption on their laptop, the system detects this within hours. If someone jailbreaks their iPhone or roots their Android device, Intune knows immediately. If a device falls behind on security updates, you get alerted. These checks happen automatically without user intervention, giving you confidence that policies are actually being followed rather than just hoping employees comply.

Windows & macOS Expertise

Managing Apple devices in business environments presents unique challenges that many IT teams struggle with. macOS has fundamentally different security models compared to Windows, uses different application deployment methods, and requires different management protocols. Many businesses with Mac users end up managing them manually, asking users to install updates themselves and trusting they follow security guidelines. Others use completely separate tools just for Macs, creating security gaps, inconsistent policies, and doubled management overhead.

Through integration with Apple Business Manager and Microsoft Intune, we bring macOS devices under the same governance framework as Windows. Macs get enrolled automatically when users sign in with their company credentials, just like Windows devices with Autopilot. They receive the same compliance policies checking for encryption, updates, and security settings. They appear in the same dashboard your IT team already uses for Windows devices, showing their compliance status, installed applications, and last check in time. Your team manages the entire fleet from one place instead of switching between tools.

Our Modern Device Management Services

Device enrolment, compliance, and policy enforcement via Intune

Application deployment for Microsoft 365 and line-of-business apps

Secure device offboarding with remote wipe for lost or reassigned devices

Integration with Microsoft Defender for Endpoint for real-time threat detection

Asset inventory, naming conventions, and lifecycle tracking

Secure configuration baselines, USB control, and telemetry monitoring

Moving to modern device management happens in phases tailored to your business needs. We start by enrolling new devices and those due for replacement, giving your team time to adjust while maintaining continuity. For businesses with urgent security requirements, we can accelerate enrollment significantly. Most organisations complete their transition in two to six months depending on size and complexity. Ongoing management includes monitoring compliance reports, investigating security alerts, adjusting policies as needs change, and handling exceptions for users with special requirements. We maintain your device inventory with consistent naming conventions, track warranty status to plan replacements proactively, and coordinate refresh cycles to keep your fleet current.

At I.T. With You, modern device management is included in our managed services plans.

Complete Device Assessment – We evaluate your current device management approach, identify gaps in coverage, and create a prioritized implementation roadmap.
Proper Configuration – We implement Intune policies using Microsoft best practices, enabling device enrollment, compliance monitoring, application deployment, and Zero Trust integration.
Continuous Monitoring – We monitor device compliance across your environment, investigate alerts, and take remediation actions when devices fall out of compliance.
Regular Reporting – You receive clear visibility into your device fleet through monthly reports explaining compliance status, security posture, and improvements made.

You get enterprise grade device management without needing separate tools or managing complex configurations yourself.

Ready to get started or need more information? Contact us today

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